Disclosures & Legal Information
Investment services and securities products offered through H&R Block Financial Advisors,
Inc., member NYSE/SIPC a registered broker-dealer and subsidiary of H&R Block, Inc. Annuities and Life Insurance products are provided by various Insurance companies and are offered through H&R Block Financial Advisors Inc. Insurance products in the state of Massachusetts are offered through H&R Block Insurance Agency of Massachusetts Inc. Tax and
mortgage services are offered through subsidiaries of H&R Block Services, Inc. H&R Block, Inc.
and H&R Block Services, Inc. are not registered broker-dealers.
Securities and Insurance products are:
- Not a deposit
- Not FDIC insured
- Not insured by any federal government agency
- Not guaranteed by H&R Block Bank or any other bank
- May go down in value
Your account is a brokerage account and not an advisory account. Our interests may not
always be the same as yours. Please ask us questions to make sure you understand your rights
and our obligations to you, including the extent of our obligations to disclose conflicts of
interest and to act in your best interest. We are paid by both you and, sometimes, by people
who compensate us based on what you buy. Therefore, our profits, and our salespersons'
compensation, may vary by product and over time. If you would like to discuss the
differences between brokerage and advisory accounts, contact our Investor Center at
1-866-295-7912.
Trade executions, system availability and access to account services may be limited or
unavailable due to market conditions, system performances or for other reasons. If this
should occur, please contact your financial advisor or our Investor Center at
1-866-295-7912.
All transactions are final. The information disclosed to H&R Block Financial Advisors
confirms and statements are deemed acknowledged by you and correct unless H&R Block
Financial Advisors is notified in writing within 10 days of receipt. You may use this
Service to receive additional copies of such information.
Business Continuity
H&R Block Financial Advisors has developed a business continuity plan covering its
critical systems and locations in the event a disaster or system failure. Additionally,
H&R Block Financial Advisors has received the business continuity plans from our
critical service providers. The goal is to provide prompt recovery in the event of a
disaster or systems failure.
Our business continuity plan provides for continued service in the event a branch office
is unable to conduct business. In the event of a branch outage, you may contact
1-866-295-7912 to assist you with your questions and to continue providing you full
financial services. Our critical computer hardware is redundant which allows for
uninterrupted customer service in the event one machine was to fail. H&R Block
Financial Advisors has taken precautions, which allow us to continue to run our computer
systems in the event of a disruption of power. H&R Block Financial Advisors has an
offsite location that we anticipate will be functional in 24 hours in the event of a
disaster at our corporate headquarters. Daily tape backups of our back office systems
occur nightly and are sent to an offsite location. We have contracted with an outside
vendor to provide us with system recovery in the event of a disaster at H&R Block
Financial Advisors corporate headquarters. In the event H&R Block Financial Advisors
has a system failure with its trading systems, we have the capability to route orders to
other firms to execute your orders. H&R Block Financial Advisors regularly reviews and
tests its business continuity plans. These plans are subject to change. In the event of a
change in our business continuity plans, we will promptly update the information on our
website at www.hrblock.com.
You may also request the current business continuity plan disclosure by writing:
H&R Block Financial Advisors
Investor Center
4400 Blue Parkway
Kansas City, MO 64130
Customer Limit Order Disclosure
H&R Block Financial Advisors reserves the right to decline to accept and may reject
any limit orders in your account. H&R Block Financial Advisors reserves the right to
negotiate terms and conditions on limit orders for institutional accounts and
institution-sized limit orders. An institution-sized limit order is defined as a customer
limit order for 10,000 shares or more, which totals $100,000 or more.
H&R Block Financial Advisors-FDIC Insured Deposits
If you select to have your free credit balances invested in the H&R Block Financial
Advisors-FDIC Insured Deposits Account, your money will be automatically invested into an
interest bearing FDIC-insured money market account. Each deposit is solely the obligation
of the depositor's bank. H&R Block Financial Advisors and Reserve Management
Corporation ("Reserve") act only as agents for you, the depositor. Reserve is paid a
comprehensive fee not to exceed 2% of the gross interest paid by the bank per annum of the
average daily net assets of the account. H&R Block Financial Advisors receives
compensation from Reserve for providing administrative, clerical, recordkeeping and
bookkeeping services. This amount is deducted prior to posting of interest to your H&R
Block Financial Advisors account. The rate of interest you receive will fluctuate daily
and is determined by H&R Block Financial Advisors based on current market conditions.
For current rate information, please visit our web site at
www.hrblock.com or call
1-800-HRBLOCK.
Handling of Call Notices
All securities held be H&R Block Financial Advisors for you are not registered in your
name, are commingled with identical securities being held for other customers. In the
event any securities so held are "called" by the issuer, we will determine the beneficial
ownership thereof by lottery.
Investment Companies/Insurance Products
In addition to loads and 12b-1 fees, as disclosed in the prospectus, H&R Block
Financial Advisors receives compensation from mutual fund companies and insurance providers
("providers") which is used toward the training of our financial advisors, customer
seminars and for participation in various H&R Block Financial Advisors educational
conferences. The amount of compensation paid to a financial advisor on a product offered
by any of the providers is available upon written request.
Margin Customers
In return for your extension or maintenance of credit, you acknowledge that the securities in
your margin account, together with all attendant rights of ownership, may be lent to you or lent
out to others. In connection with such loans, H&R Block Financial Advisors may receive and
retain certain benefits to which you will not be entitled. Securities purchased on margin are
H&R Block Financial Advisors collateral for the loan to you. If supporting your loan, and,
as a result, H&R Block Financial Advisors can take action, such as issue a margin call and/or
sell securities or other assets in any of your accounts held at H&R Block Financial
Advisors, in order to maintain the required equity in the account. It is important that
you fully understand the risks involved in trading securities on margin. These risks included
the following:
- You can lose more funds than you deposit in the margin account.
- H&R Block Financial Advisors can force the sale of securities or other assets in your account(s).
- H&R Block Financial Advisors can sell your securities or other assets without contacting you.
- You are not entitled to choose which securities or other assets in your account(s) are liquidated or
sold to meet a margin call.
- H&R Block Financial Advisors can increase the maintenance requirements at any time and is
not required to provide you with advance written notice.
- You are not entitled to an extension of time on a margin call.
Margin Requirements
Margin Requirements may vary for stocks H&R Block Financial Advisors deems to be volatile.
Maintenance levels may range as high as 100% for certain securities. Please consult the
maintenance
chart for specific margin requirements.
Mutual Fund Investing
Be sure to read a fund's prospectus before investing. Mutual funds involve risk. Generally,
the higher your targeted return the greater the risk. In addition, the past performance of
a fund is no indication of future results. Investment return and principal value will
fluctuate and when redeemed, shares may be worth more or less than their original cost.
Investors should consider carefully information contained in the prospectus, including
investment objectives, risks, charges and expenses. Please read the prospectus carefully
before investing. For this and other information, call or write to H&R Block Financial
Advisors, Inc. for a free prospectus, or view online.
Performance quoted is past performance and is no guarantee of future results. Current
performance may be lower or higher. Investment value will fluctuate, and shares, when
redeemed, may be worth more or less than original cost.
H&R Block Financial Advisors receives remuneration from those no-load funds for which
it does not charge a transaction fee.
Order Flow
H&R Block Financial Advisors receives monetary remuneration for directing client orders
to particular broker/dealers or market centers for execution. When such monetary benefits
are received, they are considered compensation to H&R Block Financial Advisors. The source
and amount of monetary compensation, if any, received in connection with your transaction
will be disclosed upon written request. You acknowledge that all such compensation is
considered by H&R Block Financial Advisors in determining commission rates and other client
charges, and that you therefore receive a benefit from all such payments through low commission
rates and fees.
Proxy Disclosure
H&R Block Financial Advisors has contracted with ADP Communications Services, Inc.
("ADP") to provide proxy services to you. You acknowledge and agree that if you do not vote
your shares within the time frame described in any proxy, ADP may vote your shares in favor
of all the recommendations of the management of the company.
Trade and Quotation Information
Fees and costs are estimates only. Quotation information is not offers to buy or sell any
security and the information contained therein may become dated. Real-time quote information
has been obtained from sources believed to be reliable, but H&R Block Financial Advisors
makes no representation as to its accuracy or completeness and it should not be considered a
guaranteed available price.
The market value of priced securities amount represents the estimated net total market value
of the securities listed in your portfolio summary and for which the various quotation
services were able to obtain appraisals on the date of the market close indicated above.
Securities that are not actively traded may have no value or a stale price listed on this
statement. Fixed income investments are typically traded in a negotiated market, so the
value listed may not be representative of the actual value. Contact your advisor or the
customer service center for a quote. Due to the nature of the data provided by the
quotation service, H&R Block Financial Advisors cannot guarantee the accuracy of these
prices.
Account data is provided for your information only and is not intended for trading purposes
or as a guarantee of particular account equity for a future transaction. Keep in mind that
account balances and other account information may not reflect your most recent account
activity (e.g., open orders). Your actual buying power is subject, at the time of trade
execution, to any costs and applicable brokerage fees and for commissions.
Other Links:
Statement of Financial Condition
Account Protection
Order Routing Statistics
Reserve Funds Yields
Additional Disclosures for HRBFA Research
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