PRIVACY POLICY

Protecting your privacy is important to H&R Block. We recognize that the privacy of personal information is important to our customers, and we strive to operate our business in a manner that justifies your choice of H&R Block products and services.

We are providing this privacy policy to you as required by law. This privacy policy explains the types of personal information we may collect from and about you, as well as how we may disclose and protect that information.

Who This Policy Covers

This policy applies to personal information we collect when we provide financial products and services to customers and former customers of HRB Tax Group, Inc. and its subsidiaries (H&R Block Enterprises, Inc. and H&R Block Eastern Enterprises, Inc.) that provide tax preparation services in the United States. This policy applies whether you are a current or former customer of H&R Block. This policy does not apply to our affiliates (which include but are not limited to, HRB Digital LLC, and H&R Block Bank) or our franchisees. These companies may be subject to different regulations and/or may have different operating practices. If you are doing business with these companies, you should consult their respective privacy policies.

Information We May Collect

• We collect certain personal information so that we may prepare your tax return. This information typically includes, for example, your name, address and certain other data such as your social security number, income and deductions data, and other personal information about you and your dependents that we need to prepare your tax return.
• We may collect personal information in connection with transactions other than tax return preparation that you complete or propose to complete with us, our affiliates or certain nonaffiliated third parties. This personal information may include, for example, your name, address and certain other "nonpublic personal information" such as checking, debit and credit account numbers, balances and payment history, income and assets.
• We may collect personal information from you, the IRS, our franchisees, our affiliates, and certain non-affiliated third parties such as credit reporting agencies.
• We also may collect personal information about you when you inquire about services or request information from us, submit rebate forms, or when you enter our contests. This personal information may include, for example, your name, telephone number, mailing address and e-mail address.

How We May Disclose Information About You

H&R Block's disclosure of personal information about you is controlled by various laws, regulations and other legal requirements, as well as H&R Block policies. For example, the personal information we obtain to prepare your tax return is subject to specific legal requirements. We may disclose personal information that we collect, subject to the terms of this privacy policy and consistent with applicable law. The examples contained in this notice are illustrations; they are not intended to be exclusive.

• Where permitted or required by law, we may disclose personal information about you for our normal business purposes. For example, this may include disclosures to the Internal Revenue Service (IRS), and for certain other purposes where permitted by law (such as the processing of your tax return).
• With your consent or where otherwise permitted by applicable law, we may disclose your personal information to service providers who perform business functions on our behalf. We require H&R Block service providers to have written contracts that specify appropriate use of your personal information, require them to safeguard your personal information, and prohibit them from making unauthorized or unlawful use of your personal information.
• In certain situations involving personal information collected for tax return preparation, we may be required to have your consent before we disclose this information to affiliates, service providers or other nonaffiliated third parties. For example, if you have provided consent, we may disclose personal information about you to H&R Block affiliates engaged in offering banking, investment, credit cards or consumer loans, insurance or other non-tax financial services in order to provide you with service enhancements and product opportunities that we believe may interest you.
• We do not sell or rent your personal information to third party direct marketers.
• Where permitted by law, we may disclose your personal information to financial institutions with which we have joint marketing agreements. We require all joint marketers to have written contracts with us that specify appropriate use of your personal information, require them to safeguard your personal information, and prohibit them from making unauthorized or unlawful use of your personal information. If a state law (or other law) requires us to give you the right to opt-out prior to any disclosure of your personal information for joint marketing, we will not disclose your personal information for such purposes without providing such opt-out or obtaining your consent to such disclosure.
• We may disclose your personal information to affiliates or non-affiliated third parties (including government entities) when we have a good faith belief that such disclosure is required or permitted by law. This may occur, for example, in connection with a court order, legal process, or other judicial, administrative or investigative proceeding, or other situations (including our business operations) where the provision of certain information is required or permitted by law.

How We Protect Your Information

H&R Block maintains physical, electronic and administrative policies and procedures designed to restrict access to your personal information. These include programs and specifications for physical security and records retention and disposal; computer and communication security measures reflected in system design, password protection, and data management practices; and other measures to restrict access to the data we hold in physical and electronic forms.

How You May Control Use of Your Information

H&R Block may use personal information you provide (subject to your consent, where required) to communicate with you about products and services available through H&R Block. If at any time you wish to limit the offers you receive from us, you may call 877-723-5458. We will use reasonable efforts to comply with your request. In these situations, it may still be necessary for us to send you information from time to time about transactions or accounts you have with us.

We reserve the right to change this Privacy Policy and any of the policies described in this notice at any time, consistent with applicable law. If we make a material change to this policy, we will notify you by using one of the following methods: (1) we will post a notice on our web site describing the change; or (2) we will hand deliver or send you regular or electronic mail notifying you of the change