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H&R Block Software Support

Let’s get things up and running so you can secure your maximum refund. We offer H&R Block software help for any download, login, technical or tax prep issues you may have while filing. With H&R Block software, support is always just a tap or click away.

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Finalizing Your Return

How to print and mail in your software return

Choosing print and mail   To change to the filing method, take the following steps:  Print and mail instructions  If you choose print and mail as your filing option, we’ll include mailing instructions when you print the return. This will include where to mail the return and what to include with it.  You’ll need to attach copies of your W-2s, 1099s, 1098s, and any other tax forms that have federal withholdings. The forms that need to be attached will be printed with the mailing instructions.  Federal:  State:

Before You File

Where can I buy an H&R Block tax software CD to do my 2023 taxes?

H&R Block tax software CDs are no longer available to purchase. The CDs have fallen out of common use and represent significant environmental impacts. In addition, disk drives in home computers have become increasingly uncommon. For these reasons we no longer offer the CD. Don’t worry, you can still buy and download our H&R Block tax software from our tax software page. You can still do your taxes digitally without an H&R Block tax software CD Even though we no longer offer the H&R Block tax software CD, the program you need is still available to download on our website. […]

While Filing

How do I import last year’s tax return into my H&R Block Tax Software?

Though the software from H&R Block helps you import last year’s tax return and tells you what you need, you still might have some questions about the process. First, let’s start with the files you can import in H&R Block Tax Software. There are two types of files you can use to import your tax return: If you have both a tax data file and a PDF of your return, the tax data file will let us import more tax return data than a PDF of your return. How to import last year’s tax return? To import last year’s tax […]

While Filing

Tax Document Photo Upload in H&R Block Software

Even when it’s easy, filling out taxes can take a long time. The info on one form might not seem like much, but the more you have, the more time spent entering in those numbers. That’s why H&R Block offers photo capture to help speed up the process and finish your taxes faster. With photo capture, you can take a pic of your W-2 for a photo upload instead of entering in all your W-2 info manually. How does photo upload of my W-2 work? To use photo capture in H&R Block Software products: Take a pic of your W-2 […]

Technical

How Do I Use H&R Block Tax Software Printing?

We can help you figure out how to print your return from your H&R Block Tax Software. It’s easy! When you print the tax return, you can print your entire return or individual forms: Open the H&R Block Software. On the My Taxes screen, click Open Return beside the return you want to print. Click Print on the toolbar in the upper-right corner of the screen. In the Return list box, choose the return (federal or state name). Then choose one of these: Official return — Prints all official forms in your return and the instructions for filing them. Official return plus worksheets — Prints […]

Technical

How Can I Uninstall H&R Block Software?

If you no longer want the H&R Block Software installed on your computer, you can uninstall it for your Windows or Mac operating system. Before you remove the H&R Block Software from your computer: Make sure you disable any antivirus software you might have running. Back up your tax return data file to a backup location or USB drive. How to Remove H&R Block Software on Windows or Mac Here’s how to uninstall your H&R Block Software on a Windows computer: Save your return, then close the H&R Block Software and any other programs you might have open. Press and […]

Software

While Installing H&R Block Tax Software, I Get a DOS Mode (MAC) Error. What Should I Do?

When you’re installing your H&R Block Tax Software, you might get an error message that says, “This program cannot be run in DOS mode (MAC).” This means the Windows version of our H&R Block Tax Software installer is being downloaded to your system in error. Fixing a DOS Mode (Mac) Error To fix the issue with DOS mode Mac, contact an H&R Block support specialist for additional assistance at 800-HRBLOCK (800-472-5625).

Finalizing Your Return

Can I pay taxes with a credit card?

You have many convenient options to pay your taxes at H&R Block. Using your credit card is one available option. However, if you’d rather not pay your taxes or prep fees with a credit or debit card, you can pay nothing out of pocket with our Refund Transfer option. This option is available on the same screen where you would choose your credit or debit card to pay your tax preparation charges. If you choose Refund Transfer, your taxes owed and related prep fees are deducted directly from your tax refund after your return is done. Let’s review your options […]

Before You File

Why Are Updates Required for My H&R Block Software?

When you install your H&R Block Software, it’s current with all tax laws at that time. However, the IRS and your state taxing authority change tax forms and also update and clarify many tax laws throughout the tax season. For that reason, many of the tax forms included in the H&R Block Software program weren’t ready for filing at the time we initially released the program. The tax forms that most people need will be ready by early January. We release the H&R Block Software program with draft versions of the tax forms that are very close to what we […]

Before You File

How Do I Get a Different H&R Block Software Version?

You might have ordered an H&R Block Software program. If you did and found you need a different H&R Block software version, we can help. We have several different versions of our software program available to align with your tax needs. Our H&R Block Software is available in both retail stores and online for download. Finding H&R Block Software Versions To find the right H&R Block software version for you, just visit our website. There, you can learn more about the H&R Block software versions we offer and the features and benefits that work best for your tax situation.

While Filing

Do I Have to Pay Taxes on My Child’s Scholarship That Covers Room and Board?

Scholarships – including ones that cover room and board – are considered income subject to taxes. However, it’s income for your child, so your child will be the one entering that income on their own return. Is a Scholarship for Room and Board Tax Deductible? Donors who contribute to a scholarship fund may be able to take a deduction. However, if your child is the recipient of a scholarship, it’s considered taxable income. This includes scholarships that cover room and board. When your child uses our H&R Block Software program to prepare their return, here’s where to enter scholarships used […]

Technical

How Do I Print My Prior-Year Tax Return From H&R Block Software?

You can print a prior-year tax return in the H&R Block Tax Software from a saved PDF or within the prior-year H&R Block software program. To print from a saved PDF copy, just search your computer for the PDF copy of the return. From there, you can print your return just like any other PDF. To print from the software, you must first install the H&R Block Tax Software that you used to create the prior-year return in order to print old tax returns. Prior-year software is available on www.hrblock.com. Once you’ve installed the software, here’s how to get old […]